Health Service Manager

5 days ago


Grand Rapids, Michigan, United States State of Delaware Full time
Job Summary

We are seeking a highly skilled Health/Human Service Case Manager II to join our team at the State of Delaware. As a key member of our department, you will play a critical role in determining initial and continued eligibility for various needs-based benefits, including Food Supplement Benefits, Medical Assistance, and Temporary Assistance to Needy Families.

Key Responsibilities
  • Conduct thorough interviews with clients, family members, and professional sources to assess their needs for health and human services.
  • Develop comprehensive service plans that utilize in-house resources, referrals, and contracted providers to address client needs.
  • Monitor and assess service delivery to ensure optimum quality and efficiency, authorizing necessary changes and adjustments as needed.
  • Maintain accurate and detailed case records, summaries, and statistical reports.
  • Establish and maintain effective working relationships with clients, family members, community organizations, and professional sources.
  • Provide guidance and information to connect clients with needed services, including protective, adoption, and related services.
  • Communicate effectively with people from diverse backgrounds, cultures, and abilities.
Requirements
  • 6 months of experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
  • 6 months of experience in making recommendations as part of a client's service plan, such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
  • 6 months of experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • 6 months of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
  • 6 months of experience in narrative report writing.
Working Conditions

This is a Casual/Seasonal position that is non-pension eligible and does not include healthcare and/or other benefits.

This posting may be closed on or before 2/25/2025 upon filling the vacant position(s).



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