Financial Aid Officer II

5 days ago


Doral, Florida, United States Gulf Publishing Company, Inc. Full time
Job Summary

The Gulf Publishing Company, Inc. is seeking a highly skilled Financial Aid Officer II to join our team. As a key member of our academic support staff, you will be responsible for coordinating all activities related to special programs, including processing, awarding, and tracking of financial aid packages.

Key Responsibilities
  • Provide exceptional customer service to prospective and current students, advising them on application procedures, eligibility criteria, program requirements, and financial aid concerns.
  • Monitor, analyze, and manage Bursar functions for special programs, including student payments, balances due, and student refunds statuses.
  • Coordinate the scholarship stewardship program, tracking participation and preparing student materials for debt management programs and financial aid presentations.
  • Prepare and compile reports for the Office of Financial Assistance, including scholarship committee meetings, debt management programs, and OSA curriculum.
  • Manage ImageNow processing, CanvasMED integration, electronic forms, and website updates for special programs.
  • Research and analyze complex financial aid problems, recommending and implementing solutions to improve efficiency and effectiveness.
  • Act as a change agent, improving and streamlining financial aid processes and procedures.
  • Maintain confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).
  • Attend and participate in professional workshops, meetings, and training sessions to ensure adequate professional development.
Requirements
  • Bachelor's degree and two (2) years of financial aid or related experience, or a Master's degree and one (1) year of financial aid or related experience.
  • Experience working in higher education is highly desirable.


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