Restaurant and Bar Manager

1 week ago


Chicago, Illinois, United States Montage International Full time

Food and Beverage Supervisor

PRIMARY OBJECTIVE OF POSITION:

  • Oversee the operations of the dining establishment, bar, and In-Room Dining to ensure the delivery of exceptional products and services to patrons.
  • Maintain high levels of guest satisfaction while adhering to service protocols.

RESPONSIBILITIES AND JOB DUTIES:

  • Support the Director of Outlets in managing staff performance.
  • Ensure adherence to health and safety regulations.
  • Evaluate product quality and guest feedback.
  • Engage with customers to assess needs and address any issues.
  • Deliver superior guest service while upholding brand values.
  • Optimize food and beverage costs effectively.
  • Manage labor costs efficiently.
  • Handle tasks efficiently during peak service periods.
  • Adapt to varying work schedules as required.

PHYSICAL DEMANDS:

  • Job involves standing, reaching, bending, pushing, pulling, lifting, and carrying.
  • Must be able to lift and carry items weighing up to 50 pounds.
  • Standing is required for approximately 90% of the work shift.

SPECIAL SKILLS REQUIRED:

  • Comprehensive understanding of Food and Beverage operations.
  • Strong mathematical and analytical skills.
  • Ability to walk, stand, and bend frequently.
  • Effective communication skills in English.
  • Capability to manage high-pressure situations.

EDUCATION REQUIRED:

A High School diploma is mandatory. A degree in Hotel and Restaurant Management is preferred.

EXPERIENCE REQUIRED:

A minimum of 1 year of prior experience in Food and Beverage management is necessary.

LICENSES OR CERTIFICATES:

Possession of a Chicago Food Sanitation License or the ability to obtain one.

Food Allergen certification or the ability to acquire one.

TIPS certification or the ability to secure one.


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