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Corporate Events Manager
2 months ago
Position Overview:
The Event Coordinator will play a pivotal role in orchestrating memorable experiences at Lola's Restaurant & Bar. This position involves overseeing the entire event planning process, ensuring that each occasion is executed seamlessly and meets the expectations of our guests.
Key Responsibilities:
- Handle all incoming inquiries through various channels including Resy, phone, and email.
- Facilitate the closing of deals and provide comprehensive support to guests throughout their event planning journey.
- Achieve annual sales targets by securing group and catering events.
- Identify and pursue new sales opportunities and collaborations with local businesses.
- Develop action plans and participate in networking events to generate new business leads.
- Foster guest loyalty and encourage repeat bookings.
- Coordinate with the service team to communicate all event specifics; collaborate with the General Manager and Executive Chef to ensure flawless execution of each event.
- Manage bookings for events of varying sizes while efficiently prioritizing tasks.
- Engage in off-site activities to cultivate a strong team environment.
- Be present on-site during events to ensure smooth operations.
- Conduct follow-ups with clients post-event to gather feedback and maintain contact for future opportunities.
Qualifications:
- Essential: Familiarity with the West Loop area of Chicago.
- Minimum of 7 years of experience in a catering or special events role.
- Experience in a restaurant or related field is preferred.
- Exceptional verbal and written communication skills.
- Ability to work flexible hours, including extended shifts when necessary.
- Outstanding customer service abilities.
- Proficient in software applications such as TOAST, Microsoft Office, and Canva.
For more information about Lola's Restaurant & Bar, please visit our website.