Event Planning Specialist

1 week ago


Chicago, Illinois, United States Lola's Restaurant & Bar Full time

Job Overview:

We are seeking a dedicated Event Planning Specialist to oversee and enhance our event management processes. This role is crucial in ensuring that all aspects of event coordination are executed seamlessly, from initial inquiries to the final execution of events.

Key Responsibilities:

  • Handle all incoming inquiries through various channels, ensuring prompt and professional responses.
  • Facilitate the entire event planning process, guiding clients through their needs and preferences.
  • Achieve annual sales targets by securing group and catering events.
  • Identify and pursue new business opportunities and collaborations with local businesses.
  • Develop and implement action plans while participating in networking events to generate new leads.
  • Foster guest loyalty and encourage repeat business through exceptional service.
  • Collaborate with the service team to communicate all event specifics; work closely with management and culinary teams to ensure successful event outcomes.
  • Manage bookings for events of varying sizes while effectively prioritizing tasks.
  • Engage in off-site activities to cultivate a positive team environment.
  • Be present on-site during events to ensure everything runs smoothly.
  • Conduct follow-ups with clients post-event to gather feedback and maintain records for future interactions.

Qualifications:

  • Essential: Familiarity with the local area.
  • Minimum of 7 years of experience in a catering or special events setting.
  • Experience in the restaurant industry or a related field is preferred.
  • Strong verbal and written communication abilities.
  • Willingness to work flexible hours, including evenings and weekends.
  • Exceptional customer service skills.
  • Proficient in relevant software applications.


For more information about Lola's Restaurant & Bar, please visit our website.

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