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Corporate Events Planner
2 months ago
Position Overview:
The Event Planning Specialist will be responsible for overseeing all aspects of event coordination, ensuring a seamless experience for our guests. This role requires a proactive approach to managing inquiries and executing events to the highest standards.
Key Responsibilities:
- Handle all incoming inquiries through various channels, including online platforms and direct communication.
- Facilitate the entire event planning process, assisting clients from initial contact to the successful execution of their events.
- Achieve annual sales targets by organizing group and catering events effectively.
- Identify and cultivate new business opportunities and partnerships within the local community.
- Develop and implement action plans while participating in networking events to enhance business growth.
- Foster guest loyalty and encourage repeat bookings through exceptional service.
- Collaborate with the service team to communicate all event specifics, working closely with management and culinary staff to ensure flawless execution.
- Coordinate events of varying sizes, demonstrating strong organizational skills and the ability to prioritize tasks.
- Engage with teams off-site to promote a cohesive working environment.
- Be present on-site during events to oversee operations and ensure client satisfaction.
- Conduct follow-ups with clients post-event to gather feedback and maintain records for future reference.
Qualifications:
- Essential: Familiarity with the local area.
- Minimum of 7 years of experience in catering or special events.
- Experience in the restaurant industry or a related field is preferred.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including evenings and weekends.
- Strong commitment to customer service excellence.
- Proficient in relevant software applications.
For more information about Lola's Restaurant & Bar, please visit our website.