Bar Operations Manager

6 days ago


Chicago, Illinois, United States Waldorf Astoria Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and experienced Bar Manager to join our team at Waldorf Astoria Hotels & Resorts. As a key member of our food and beverage team, you will be responsible for overseeing the daily operations of our bar, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of bartenders and servers to ensure excellent service and high-quality drinks.
    • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Operations and Administration
    • Oversee the daily operations of the bar, including inventory management, ordering, and stocking.
    • Manage budgets, forecasts, and financial reports to ensure profitability and efficiency.
  • Guest Experience and Quality
    • Ensure exceptional guest experiences through attentive service, prompt response to guest inquiries, and resolution of guest complaints.
    • Monitor and maintain high standards of quality, cleanliness, and safety in the bar area.
  • Training and Development
    • Provide training and coaching to bartenders and servers to enhance their skills and knowledge.
    • Develop and implement training programs to improve employee performance and retention.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Hotel Management, or related field.
    • Minimum 2 years of experience in a bar management or leadership role in a high-end hotel or restaurant.
  • Skills and Qualifications
    • Excellent leadership, communication, and interpersonal skills.
    • Strong knowledge of spirits, cocktails, and wine.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Proficiency in point-of-sale systems and inventory management software.
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth and Development
    • Opportunities for career advancement and professional growth within the company.
  • Recognition and Rewards
    • Recognition and rewards for outstanding performance and contributions to the team.


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