Restaurant Operations Manager

7 days ago


Chicago, Illinois, United States DMK Burger Bar Full time

About DMK Burger Bar

DMK Burger Bar is a fast-growing company with a strong presence in the Chicago food scene. As a leader in the industry, we are committed to delivering exceptional dining experiences to our customers.

Job Summary

We are seeking an experienced General Manager to lead our team at DMK Burger Bar. The ideal candidate will have a proven track record of success in restaurant management, with a strong focus on customer satisfaction, team leadership, and operational excellence.

Key Responsibilities

  • Restaurant Operations
    • Oversee daily restaurant operations, ensuring seamless execution of menu, service, and quality standards.
    • Manage inventory, labor, and expenses to maintain profitability.
  • Team Leadership
    • Lead and develop a high-performing team, fostering a positive and inclusive work environment.
    • Coach and mentor staff to achieve exceptional customer service and quality standards.
  • Customer Experience
    • Ensure exceptional customer service, responding to feedback and concerns in a timely and professional manner.
    • Develop and implement strategies to drive customer loyalty and retention.
  • Business Development
    • Contribute to business growth through menu development, marketing initiatives, and community engagement.
    • Collaborate with the management team to drive sales and revenue growth.

Requirements

  • At least 2 years of experience in restaurant management, preferably in a fast-paced environment.
  • Proven track record of success in customer satisfaction, team leadership, and operational excellence.
  • Strong communication and interpersonal skills, with the ability to lead and motivate a team.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Experience with inventory management, labor scheduling, and expense control.
  • Passion for delivering exceptional customer experiences and driving business growth.


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