Front Desk Associate

3 weeks ago


Fort Worth, Texas, United States Scenthound Full time

About the Position: We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Front Desk Associate at Scenthound. As a key member of our team, you will be responsible for providing exceptional service to every customer, driving membership sales through health and wellness education, and adhering to Scenthound sanitary and cleaning practices.

Key Responsibilities:

  • Drive membership sales through health and wellness education
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage customer expectations; Resolve customer concerns
  • Adhere to Scenthound sanitary and cleaning practices

Requirements:

  • Familiarity and comfort with dogs
  • Sales experience and confidence (membership sales are highly valued)
  • A passion for dogs and dog health & wellness
  • Reliable transportation
  • Work well as a team member
  • Willingness to work in a smoke-free environment
  • Willingness to learn other positions (cross-training)
  • Bilingual (not required)

Compensation: $15.00 - $18.00 per hour


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