Front Desk Associate

4 weeks ago


Fort Worth, Texas, United States Remington Hotels Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities

  • Provide warm and welcoming greetings to guests, ensuring a positive first impression of our hotel.
  • Efficiently process guest check-ins and check-outs, handling all necessary paperwork and transactions.
  • Manage cash handling and credit card transactions, maintaining accuracy and attention to detail.
  • Assist with pre-registration and blocking of reservations, ensuring seamless guest experiences.
  • Have a working knowledge of hotel rates, discounts, and cancellation procedures.
  • Collaborate with the front office team to ensure seamless communication and efficient operations.

Requirements

We are looking for a highly motivated and customer-focused individual who is able to work effectively in a fast-paced environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure.

What We Offer

As a Front Desk Agent at Remington Hotels, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a range of perks and incentives.


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