Front Desk Representative
3 days ago
Bowie House, Auberge Resorts is a vibrant urban retreat that offers a unique blend of Western culture and contemporary style. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay.
Key Responsibilities- Greet guests warmly and facilitate smooth check-in/check-out processes.
- Provide information about hotel services, amenities, and policies, ensuring a positive and welcoming atmosphere.
- Handle room reservations, confirm guest details, and assign rooms as needed.
- Process payments and handle financial transactions accurately, including cash handling and coordinating with the accounting department.
- Relay messages between guests and other hotel departments, maintaining accurate records of guest interactions and requests.
- 1 year of experience in a similar role.
- Strong interpersonal and communication skills.
- Ability to handle multiple tasks efficiently.
- Familiarity with hotel management systems and basic computer skills.
Bowie House LLC is an Equal Opportunity Employer, committed to providing equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing non-discrimination in employment in every location in which we have facilities.
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