Restaurant Operations Manager
4 days ago
We are seeking an experienced Restaurant Operations Manager to join our team at GrillMarx Restaurant Group. The successful candidate will have a proven track record in the restaurant industry and will be responsible for assisting the Restaurant Manager in all aspects of the business.
Key Responsibilities:
- Assist the Restaurant Manager in managing the day-to-day operations of the restaurant, ensuring seamless execution of our menu and service standards.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase profitability.
- Lead and motivate a high-performing team, providing coaching and development opportunities to ensure employees are equipped to deliver exceptional service.
- Collaborate with the culinary team to ensure high-quality food preparation and presentation, meeting the expectations of our discerning customers.
- Manage inventory and supplies, ensuring efficient ordering and minimizing waste.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for our customers and employees.
- Handle customer complaints and resolve issues in a timely and professional manner, demonstrating a commitment to customer satisfaction.
- Assist in the recruitment, training, and development of new employees, fostering a positive and inclusive work environment.
Requirements:
- Proven experience as a Restaurant Operations Manager or similar position, with a strong track record of success in the restaurant industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and vendors.
- Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously and prioritizing tasks effectively.
- Knowledge of food and beverage industry trends and best practices, with a commitment to staying up-to-date on industry developments.
- Ability to work flexible hours, including evenings and weekends, as needed to meet business demands.
- High school diploma or equivalent; degree in hospitality or restaurant management is a plus.
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