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Technology Operations Manager
2 months ago
The University of Maryland is seeking a dedicated and experienced Technology Operations Manager to oversee a comprehensive range of IT services that support our research and administrative functions. This role is crucial in ensuring the effective management of our IT infrastructure and research computing needs.
Key Responsibilities
The Technology Operations Manager will:
- Lead the IT services portfolio, which encompasses administrative infrastructure, research support, web development, and helpdesk operations.
- Manage a team of professionals responsible for various IT services, ensuring high-quality support and efficient operations.
- Oversee the administration of wired and wireless networks, IP telephony, building security systems, and data center management.
- Support research initiatives through the management of high-performance computing clusters and extensive data storage solutions.
- Provide hands-on leadership and technical expertise across all facets of IT services.
Qualifications
To be considered for this position, candidates should possess:
- A Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- A minimum of five years of professional experience in IT infrastructure management, including direct supervisory experience.
- Proven ability to manage IT services in a regulated environment, demonstrating strong leadership and organizational skills.
Skills and Competencies
The ideal candidate will have:
- Demonstrated experience as an IT Manager or in a similar capacity, preferably within a research or laboratory setting.
- A solid understanding of computer systems, networks, and database management.
- Exceptional problem-solving abilities and the capacity to perform under pressure.
- Strong communication skills, with the ability to collaborate effectively with both technical and non-technical personnel.
Preferred Qualifications
Additional preferences include:
- A Master's degree in a relevant field.
Work Environment
This position will be based in a research center environment, with potential travel to affiliated facilities. Occasional lifting of IT equipment may be required.
Diversity Commitment
The University of Maryland is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
