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Guest Services Coordinator

2 months ago

Ann Arbor, Michigan, United States Douglas J Aveda Institutes & Salons Full time
Position Overview

Are you a friendly and service-oriented individual with a passion for the beauty industry? At Douglas J Aveda Institutes & Salons, we are seeking a Guest Services Associate who will be the welcoming face of our establishment, dedicated to providing an exceptional experience for our clients.

Key Responsibilities:

  • Greet clients and oversee the check-in and check-out processes
  • Assist salon professionals by facilitating positive client interactions and fostering client loyalty
  • Provide expert advice on retail products and assist with purchases
  • Conduct Rituals of Renewal for our guests
  • Schedule and confirm appointments for clients
Qualifications:

Ideal Candidate Profile:

  • Engaging personality with a strong commitment to customer service
  • Proficient with technology and salon management systems
  • Availability to work during the day and on Saturdays
  • Outstanding organizational abilities and meticulous attention to detail
  • Collaborative team member who excels in a dynamic environment
Why Work with Us:

Benefits of Joining Our Team:

  • Be part of a well-established company with over 55 years of innovation in the beauty sector
  • Enjoy a lively and fast-paced workplace
  • Receive discounts on salon products and services
  • Access to affordable health insurance and a 401(k) plan with company contributions
  • Opportunities for career growth and development
  • At Douglas J, we value diversity and are dedicated to fostering an inclusive workplace for all employees.