Guest Advocate

We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional guest service, customizing each experience, and anticipating guest needs. You will work in a fast-paced environment, handling multiple tasks within established timeframes, and maintaining a welcoming and helpful attitude towards guests and other team members.

• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
• Help guests as you complete workload with minimal guest disruption
• Work in all departments to ensure sales floor is full, zoned and in stock for guests
• Push and stock product to sales floor
• Execute adjacency changes, transitions, revisions and sales plans for all departments
• Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
• Complete scans and system audit functions to ensure inventory accuracy
• Support execution of major transitions and ISM
• Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed
• Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments
• Process all inbound deliveries (using the receive application) to ensure inventory accuracy
• Complete all backroom weekly audits
• Operate power equipment only if certified
• Maintain backroom organization and location accuracy and follow equipment guidelines
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

We're looking for someone who is passionate about delivering exceptional guest service, working efficiently and as a team to deliver for our guests, and providing a welcoming and helpful attitude towards guests and other team members. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.