Help Desk Specialist

3 weeks ago


Rocky Hill, Connecticut, United States Stop & Shop Full time
Help Desk Specialist Job Description

Are you passionate about helping others? Do you enjoy working in a fast-paced environment? If so, we have an exciting opportunity for you As a Help Desk Specialist at Stop & Shop, you will be responsible for providing exceptional customer service and resolving technical issues related to our services. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.

Compensation and Benefits:

We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, and a 401(k) plan with a company match.

About Us:

Ahold Delhaize USA is a leading grocery retail company operating in the United States. Our company has a long history of innovation and commitment to excellence, and we continue to grow and expand our operations today. With over 2,000 stores and distribution centers across more than 20 states, we operate as the largest grocery retail group on the East Coast and the fourth-largest in the nation. Our company team includes just over 100 associates across all East Coast office locations.

Responsibilities:
  • Provide exceptional customer service and resolve technical issues related to our services.
  • Collaborate with internal teams to identify and resolve technical issues.
  • Maintain accurate records and reports of technical issues and resolutions.

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