Global Help Desk Specialist
1 week ago
We are a leading technical help desk outsourcer dedicated to delivering exceptional customer service via phone, web portal, email, and CHAT. Our team is built on core values of integrity, honesty, and excellence.
Job Description:
- Provide timely support to resolve customer issues and minimize downtime.
- Develop strong documentation skills in call-tracking systems.
- Maintain expertise in troubleshooting non-shrink-wrap related issues.
- Pursue ongoing knowledge of industry trends and best practices through training sessions.
- Collaborate effectively as part of a high-performing team.
- Cultivate business, verbal, and written communication skills.
Requirements:
- A minimum of 2 years' experience in help desk, desktop, or network administration with proficiency in client-side VPN and Citrix.
- Strong typing skills with a minimum speed of 30 WPM.
- Beneficial certifications include A+, NET+, MCP, MOUS, or HDI's SCA.
- All candidates will undergo a background check and drug test.
Company Benefits:
- Vacation and sick leave begin accruing immediately after onboarding.
- Nine paid holidays and personal days each year.
- The company contributes $230 towards employee medical premiums monthly.
- Lifelong $10K life insurance and short-term disability coverage.
- Dental, long-term disability, and additional term life insurance options are available.
This role entails an estimated annual salary of approximately $54,000, based on national averages for similar positions in the United States.
-
Technical Support Specialist
4 weeks ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timeJob Summary: We are seeking a highly skilled and bilingual Technical Support Specialist to join our team at Global Help Desk Services, Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients via phone, email, and chat.Key Responsibilities:Resolve technical issues in a timely and efficient...
-
Technical Support Specialist
4 weeks ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timeJob Title: Technical Support SpecialistAbout Global Help Desk Services, Inc.We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to provide exceptional service to our customers through phone, web portal, email, and CHAT support channels. We...
-
Multilingual IT Support Specialist
4 weeks ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timeGlobal Help Desk Services, Inc. is seeking a Multilingual IT Support Specialist to join our team.About the RoleThis is a technical support position that requires strong troubleshooting skills and excellent documentation abilities.The ideal candidate will have previous help desk experience, desktop experience, or network administration experience with at...
-
Bilingual Technical Support Specialist
4 weeks ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timeGlobal Help Desk Services, Inc. is a growing technical help desk outsourcer dedicated to delivering exceptional service and building strong relationships with our customers.Job Summary:We are seeking a highly skilled Bilingual Technical Support Specialist to join our team. This role requires proficiency in troubleshooting complex technical issues, providing...
-
Technical Support Specialist
2 weeks ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timeWe are seeking a mature, honest IT professional with great soft skills to join our team as a Technical Support Specialist at Global Help Desk Services, Inc.This role entails resolving support issues to decrease downtime for customers, providing excellent documentation skills in call-tracking systems, and possessing strong troubleshooting skills due to the...
-
Highly Skilled Technical Support Specialist
1 week ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timeWe are a dynamic and rapidly growing technical help desk outsourcer, Global Help Desk Services, Inc., dedicated to delivering exceptional customer service and exceeding industry standards. Our core values of integrity, honesty, and excellence drive our mission to provide top-notch support via various channels.Job Overview:We are seeking a mature, honest, and...
-
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timeGlobal Help Desk Services, Inc.A Part-Time IT Help Desk Analyst (IT Support) Opportunity AwaitsWe are a rapidly growing technical help desk outsourcer dedicated to delivering exceptional customer service. Our mission is built on the core values of integrity, honesty, and a commitment to excellence.This part-time position entails resolving complex technical...
-
Technical Support Specialist
2 weeks ago
Rock Hill, South Carolina, United States Insight Global Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Insight Global. This role involves providing expert-level technical support for all hardware and software issues, ensuring seamless operation of our information technology systems and servers.Key Responsibilities:Investigate and troubleshoot complex technical issues...
-
Manufacturing Operations Specialist
1 week ago
Rock Hill, South Carolina, United States Insight Global Full timeAbout the RoleInsight Global is seeking an experienced Manufacturing Operations Specialist to join our team. In this role, you will develop and refine processes to support operational development, reporting, and analysis.You will serve as a business unit subject matter expert for the implementation of a new ERP system, supporting the ongoing maximization of...
-
High-Tech Infrastructure Specialist
3 weeks ago
Rock Hill, South Carolina, United States Insight Global Full timeJob Overview:We are seeking a highly skilled High-Tech Infrastructure Specialist to join our team at Insight Global.Estimated Salary Range: $90,000 - $120,000 per year, depending on experience and qualifications.About the Job:The successful candidate will provide support for all hardware and software issues, perform application installation, configuration,...
-
Fitness Education Specialist
4 weeks ago
Rock Hill, South Carolina, United States The Little Gym of Rock Hill Full timeThe Little Gym of Rock Hill is seeking a dedicated and passionate Fitness Education Specialist to join our team.OverviewWe are a global organization with over 300 locations, providing enrichment and physical development programs for children aged 4 months to 12 years.Salary$45,000 - $60,000 per year, depending on experience.About the RoleAs a Fitness...
-
Recruitment Coordinator
2 weeks ago
Rock Hill, South Carolina, United States Insight Global Full timeKey ResponsibilitiesManage the site's recruitment process and onboardingProvide site support for all aspects of talent managementPartner with Payroll Specialist to ensure site compliance with trainingProcess all site claims (worker's comp, unemployment, etc.) including handling appealsManage and track FMLA & AAP requirements for the siteSite POC for Random...
-
Nuclear Procurement Specialist
14 hours ago
Rock Hill, South Carolina, United States Westinghouse Electric Company, LLC Full timeWestinghouse Electric Company, LLC is seeking a skilled Nuclear Procurement Specialist to join their team. As a Senior Mechanical Procurement Engineer, you will play a critical role in providing safe, clean, and efficient energy solutions for commercial nuclear power plants. This exciting opportunity offers a competitive salary of $120,000 per year, making...
-
Dental Receptionist Specialist
2 days ago
Rock Hill, South Carolina, United States Dental Dreams Full timeAbout the RoleThe successful candidate will serve as a key point of contact for patients, scheduling appointments and verifying insurance information. Strong communication skills, both verbal and written, are essential for this position. Additionally, experience with Dentrix or Eaglesoft software is a plus.This role involves not only managing front desk...
-
Aerospace Maintenance Specialist
1 week ago
Rock Hill, South Carolina, United States Aerotek Full timeAerospace Maintenance SpecialistWe are seeking a highly skilled Aerospace Maintenance Specialist to join our team in Rock Hill, SC. The successful candidate will be responsible for performing routine maintenance and repairs on Pilatus aircraft.Job Requirements:Valid FAA A&P LicenseAircraft tools and equipmentExperience with Pilatus / King Air / Beechcraft /...
-
Caregiver Leader/Staffing Specialist
15 hours ago
Rock Hill, South Carolina, United States ComForCare Home Health Care - Suburban Metrolina Full timeAbout the RoleWe are seeking a skilled Caregiver Leader/Staffing Specialist to join our team at ComForCare Home Health Care - Suburban Metrolina. This role offers a unique blend of caregiver support and business operations expertise.Job SummaryThe successful candidate will be responsible for providing direction to direct care employees, maintaining...
-
Talent Acquisition Specialist
21 hours ago
Rock Hill, South Carolina, United States Insight Global Full timeJob DescriptionThe successful candidate will have at least two years of experience in human resources, with a strong background in recruitment, talent management, and payroll administration. They will also possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
-
Transportation Specialist
1 week ago
Rock Hill, South Carolina, United States Wyndy LLC Full timeA reputable school in Rock Hill, SC is seeking a dedicated and experienced Transportation Specialist. This role involves transporting students to and from school, while adhering to traffic regulations and maintaining a safe and respectful environment onboard.The ideal candidate will have a strong commitment to ensuring the safe and timely transportation of...
-
Global Supplier Quality Assurance Specialist
6 days ago
Rock Hill, South Carolina, United States Westinghouse Electric Company, LLC Full timeAbout the RoleIn this exciting position as a Principal Supplier Performance Engineer, you will play a key role in driving supplier performance and ensuring compliance with Westinghouse technical and quality requirements. Your responsibilities will include performing on-site and remote supplier oversight, developing and implementing Supplier Oversight Plans,...
-
Insurance Growth Specialist
4 days ago
Rock Hill, South Carolina, United States Rett Rutland - State Farm Agent Full timeJob DescriptionWe are seeking a dynamic insurance professional to help grow our business through value-based conversations and exceptional customer experiences. As an Insurance Growth Specialist, you will have the opportunity to develop your skills in marketing products and managing a business.ResponsibilitiesDevelop leads, schedule appointments, identify...