Box Office Operations Leader
1 week ago
The Box Office Operations Leader will oversee all functions within the Box Office division, emphasizing the guest experience and daily operational efficiency. This role will report directly to the Operations Manager.
About DelMonte Hotel Group:DelMonte Hotel Group is a premier hospitality management company dedicated to providing exceptional service and innovative solutions for our esteemed clients. Our extensive expertise spans various sectors, including hotels, resorts, and entertainment venues. We pride ourselves on our team’s experience and commitment to excellence, which fuels our passion for delivering outstanding results.
Our leadership team brings decades of experience in hospitality management, guest services, and operational excellence.
Key Responsibilities:- Supervise Box Office personnel, Guest Services, and Tour Guides
- Develop daily staffing schedules for operational teams
- Ensure adherence to established operational protocols
- Coordinate with other internal departments to enhance service delivery
- Perform Box Office and operational tasks as required
- 1-3 years of experience in operations, ideally within a hospitality or entertainment environment
- Proven experience in a customer-facing supervisory role
- Demonstrated operational expertise in a high-traffic setting
- Proficient in Microsoft Office Suite and ticketing systems
- Ability to manage multiple projects and adhere to deadlines
- Proactive approach with an entrepreneurial mindset
- Strong communication abilities
- Familiarity with the hospitality market
- Willingness to work flexible hours
DelMonte Hotel Group is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.
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