Theater Operations Manager

1 week ago


Las Vegas, Nevada, United States DelMonte Hotel Group Full time
Position Overview:

The Box Office Operations Lead will oversee all functions within the Box Office division, ensuring a primary emphasis on enhancing the guest experience and managing daily operations. This role reports directly to the Operations Manager.

About DelMonte Hotel Group:

DelMonte Hotel Group is a premier hospitality management company dedicated to providing exceptional service and innovative solutions for our clients. Our team is composed of industry experts with extensive experience across various sectors, including hotels, resorts, and event management. We are committed to fostering a culture of excellence and collaboration.

Our leadership team brings decades of combined experience in hospitality, operations, and customer service, which drives our commitment to delivering outstanding results.

Key Responsibilities:
  • Supervise Box Office personnel, Guest Services, and Tour Guides
  • Develop daily staffing schedules for Operations team
  • Ensure adherence to established protocols and guidelines
  • Coordinate with other internal departments
  • Perform Box Office and Operations tasks as required
Required Qualifications:
  • 1-3 years of experience in operations, ideally within a hospitality or entertainment environment
  • Proven customer-facing experience in a supervisory capacity
  • Demonstrated operational expertise in a high-traffic setting
  • Proficient in Microsoft Office and ticketing software
  • Ability to manage multiple tasks and meet deadlines
  • Proactive mindset with an entrepreneurial spirit
  • Strong communication skills
  • Familiarity with the hospitality market
  • Willingness to work flexible hours

DelMonte Hotel Group is an Equal Opportunity employer, committed to creating a diverse and inclusive workplace.


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