Box Office Supervisor

6 days ago


Las Vegas, Nevada, United States DelMonte Hotel Group Full time
Job Description

Job Title: Operations Supervisor

Company: DelMonte Hotel Group

Job Summary:

We are seeking an experienced Operations Supervisor to join our team at DelMonte Hotel Group. The successful candidate will be responsible for supervising all activities within the Box Office department, with a focus on delivering exceptional guest experiences and ensuring the smooth operation of our facilities.

Key Responsibilities:

  • Supervise and manage the Box Office Staff, ensuring they are trained and equipped to provide excellent customer service.
  • Assist in managing the day-to-day operations of the Box Office, including scheduling, staff management, and financial record-keeping.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with internal departments, including Sales and Marketing, to ensure seamless operations and effective communication.
  • Ensure compliance with company policies and procedures, including safety protocols and security measures.
  • Perform other duties as required to support the successful operation of the Box Office.

Requirements:

  • Minimum 1-3 years' experience in operations, preferably in an attraction, entertainment, or hospitality environment.
  • Proven track record of delivering exceptional customer service and improving guest satisfaction.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Proficient in Microsoft Office and POS ticketing systems.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive work environment.
  • Professional development and growth opportunities.


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