Administrative Coordinator

4 weeks ago


Seattle, Washington, United States CampusPoint Full time
About the Role

CampusPoint is seeking an organized and detail-oriented Administrative Specialist to join their team. This role is a fantastic opportunity to work in a 100% employee-owned firm that values flexible work arrangements, competitive pay, teamwork, and employee growth.

Key Responsibilities
  • Assist the Associate Broker in meeting the department's day-to-day technical and clerical needs.
  • Help service new and renewal business by establishing company values, goals, and procedures.
  • Meet quality measurement goals by delivering high-quality service to assigned clients and accounts.
  • Prepare Quotes and Confirmation of Coverage (Binders) as directed.
  • Policy Checking (Review policies to ensure they are issued by what was bound with the carrier).
  • Endorsements (Request policy changes, follow up for the endorsements, review for accuracy upon receipt, invoice, and transmit to agent).
  • Manage and maintain suspense (Pending Items we are waiting for from retailers and carriers), including following up on items and escalating unresolved issues to the broker or AB when necessary.
  • Ensure Surplus Line documents are submitted correctly and on time.
  • Learn and increase system skills to improve efficiency.
  • Attend educational seminars as required.
  • Produce and mail renewal letters with applications to customers when applicable.
  • Review the customer's renewal and new business information and, as directed, request supplemental or explanatory information if required.
  • Process certificates of insurance when applicable.
Requirements
  • 0-3 years of insurance experience (strong preference for commercial property & casualty, surplus lines experience).
  • 0-1 year of administrative or office experience.
  • Excellent communication skills – both verbal and written.
  • Advanced PC/MS Office skills (Word, Excel, and other software, as required).
  • Effective time management and follow-through.
  • Organized and detail-oriented.
  • Exhibit good listening skills and a willingness to help and support others.
  • Able to work independently with minimal supervision.
  • Ability to be flexible in work schedule as needed.
  • Willing and able to take insurance classes and attain designations relating to work to grow in position continually.
  • Has or can secure the appropriate insurance license within the proper timeframe as determined by state requirements.


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