Assistant Clinic Operations Manager

3 weeks ago


Fremont, California, United States WASHINGTON TOWNSHIP MEDICAL FOUNDATION Full time

Job Summary

The Assistant Clinic Operations Manager at WASHINGTON TOWNSHIP MEDICAL FOUNDATION assists the Manager in overseeing the administration and operations of assigned clinics, ensuring regulatory compliance and alignment of organizational goals. This role requires collaboration with leadership and other Clinic Operations Managers to achieve optimal patient flow and cycle times.

Key Responsibilities

  • Assist the clinic management in overseeing care, including day-to-day operations, clinic-specific policies and procedures, marketing, customer/patient satisfaction, facilities maintenance, procurement of supplies and contact services, finance/budget, planning and development.
  • Complete various special projects, which may require reviewing and analyzing information, identifying problems, recommending solutions, and writing reports.
  • Help manage facilities and the environment, ensuring a safe and clean manner and presenting a professional environment at all times.
  • Assist the clinic management in supervising and directing the work of staff to achieve optimum patient flow and cycle times.
  • Ensure that staffs understand and comply with organization protocols, including medical standards and guidelines, risk management and safety procedures, regulations regarding patient rights, HIPAA requirements, and applicable OSHA safety standards.
  • Assist the clinic management in strategic planning to increase revenue and outreach programs.
  • Resolve patient complaints using the Patient First Ethic model.

Requirements

  • High School graduate or GED.
  • Some college is preferred in business, healthcare, or a closely related field.
  • A working knowledge of best clinical and management practices, including performance and quality improvement methodologies.
  • Preferred experience in a supervisory role, including demonstrated success in managing financial resources, identifying and meeting patient requirements, and working effectively with medical staff and physicians.


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