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Operations Manager

1 month ago

Fremont, California, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store operations and drive sales and profits. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, managing inventory, and leading a team of well-trained team members.

Key Responsibilities
  • Assist the Store Manager in planning and executing store workload, including scheduling and inventory management.
  • Lead and manage adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Support and participate in truck unloading and stocking processes to ensure truck standards are followed and completed within budget.
  • Manage and execute inventory management processes, including merchandise operations and Omni-channel processes.
  • Train, observe, and coach team members to achieve results and participate in performance management processes.
  • Interact with customers in a positive and respectful manner, providing solutions and promoting commitment to the organization's vision and values.
Requirements
  • 2+ years of retail management leadership experience.
  • Ability to remain standing for long periods of time and move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment

Public retail store setting with climate-controlled areas and some outdoor work. Frame shop contains glass cutter and heat press.

Benefits

Total Base Pay Range: $18.25 - $23.30. Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals.