Customer Service Ambassador
1 day ago
Job Description
Job Description
Company Overview
Domino's Franchise is a leading brand in the food industry, known for its commitment to honesty, transparency, and accountability.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities
- Answer customer calls, respond to emails, and resolve customer complaints in a professional and courteous manner.
- Provide product information, answer customer questions, and make recommendations to enhance the customer experience.
- Process customer orders, handle returns and exchanges, and resolve any issues related to customer transactions.
- Work collaboratively with the sales team to achieve sales goals and objectives.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements
- Must be at least 16 years of age and available to work nights and weekends.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer
Domino's Franchise offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a safe and stable work environment for our team members, and we are proud to be a brand that puts our people first.
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