Customer Service Representative

4 days ago


Mt Dora, Florida, United States Mister Car Wash Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Specialist at Mister Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our location.

Key Responsibilities
  • Customer Interaction: Build strong relationships with customers, understand their needs, and provide personalized recommendations to meet their expectations.
  • Team Collaboration: Work closely with our team members to ensure seamless operations, maintain a clean and safe environment, and promote a positive work culture.
  • Car Wash Operations: Safely and efficiently direct customers into the car wash tunnel, ensuring a smooth and enjoyable experience.
  • Maintenance and Appearance: Help maintain the location's appearance and cleanliness, adhering to Mister Car Wash's high standards.
  • Safety and Compliance: Follow all safety procedures and policies, including appearance expectations, to ensure a safe working environment.
Requirements
  • Outgoing Personality: Possess a strong outgoing personality, excellent people and listening skills, and the ability to connect with customers.
  • Attention to Detail: Demonstrate attention to detail, pride in work, and a strong work ethic.
  • Physical Demands: Be able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours, as well as lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
  • Team Player: Possess a strong team-player attitude and be willing to adapt to changing situations.
What We Offer
  • Competitive Pay: Enjoy competitive hourly pay and tips, with daily pay options available at no cost.
  • Paid Time Off: Receive generous paid time off starting day one.
  • Benefits: Enjoy excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
  • Flexible Scheduling: Experience flexible scheduling to balance work and personal life.
  • Growth Opportunities: Pursue growth opportunities with a national employer, with 90% of our managers promoted from within.
  • Performance-Based Pay: Enjoy performance-based pay increases after 30 days of employment.
  • Best-in-Class Training: Receive best-in-class training and development to take your career to the next level.
  • Free Car Washes: Enjoy free car washes weekly.


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