Employee Benefits Account Manager
1 month ago
HUB International Gulf South, a Division of Hub International Midwest Limited, is a leading insurance and employee benefits broker providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With a strong presence in the region, HUB has grown significantly, driven by its industry-leading success in mergers and acquisitions.
What We Offer:
At HUB, we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
- Competitive salaries and benefits packages
- Medical, dental, and vision insurance, as well as voluntary insurance options
- Health Savings Account funding and 401(k) matching program
- Company-paid life and short-term disability plans, as well as supplemental life and long-term disability options
- Comprehensive wellness program and paid parental leave
- Generous PTO package, including vacation, holiday, sick, and personal time off
Our Culture:
We value a great work-life balance, as well as creating a meaningful environment through employee engagement events. Our team is motivated, and we offer opportunities for growth and development. We are committed to being a part of a strong community and supporting local businesses.
Job Summary:
The Account Manager assists the Benefits Consultant in the day-to-day needs of the business, bridging the gap between the typical functions of a Consultant Support Specialist or Internal Service Representative and the Benefits Consultant in analyzing clients' benefit plans.
Key Responsibilities:
- Coordinate with the Benefit Analyst or Consultant Support Specialist to ensure timely handling of census requests, client follow-up, carrier follow-up, sending RFPs, preparing presentations, and other necessary items.
- Direct the Benefit Analyst or Consultant Support Specialist in preparing spreadsheets, PowerPoint presentations, and contribution scenarios to display and communicate appropriate information for presentation to clients and employees based on the Benefits Consultant's recommendations.
- Assist clients with escalated claims, billing, and/or policy issues, documenting all in Benefit Point.
- Assist the Benefits Consultant in analyzing and researching ongoing plan evaluations, reviewing all client renewals with the Benefits Consultant to check for appropriateness and assisting in the recommendation process.
- Attend client meetings with the Benefits Consultant to establish a working relationship with the client and conduct employee benefit educational meetings for clients.
- Under the direction of the Benefits Consultant, ensure that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption, communicating and documenting major issues and changes.
- Stay up-to-date on changes in employee benefits, including plan designs, available riders, legislation, and emerging trends, sharing this knowledge with clients and others at HUB.
- Keep the team informed and communicate thoroughly and clearly with all team members concerning client issues, renewals, and proactive work, positively influencing the team members and promoting engagement.
Requirements:
- College degree preferred.
- A working knowledge of employee benefit plans, understanding HMOs, PPOs, HSAs, indemnity plans, as well as ancillary coverage such as life, disability, dental, and voluntary insurances is preferred.
- Skilled in Microsoft Office products, with emphasis on Excel and PowerPoint.
- Previous experience in benefits, finance, or human resources is preferred.
- An earned Georgia Life and Health license is required.
HUB International Gulf South, a Division of Hub International Midwest Limited, is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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