Retail Operations Manager

4 weeks ago


Acworth, Georgia, United States Hibbett Retail, Inc. Full time
Job Summary

The Retail Operations Manager is responsible for assisting the Store Manager with overall store operations and management. The ideal candidate will have a passion for delivering exceptional customer service and promoting sales within the store.

Main Responsibilities

• Assist the Store Manager in controlling store assets and ensuring profitability in all departments.
• Provide guidance and support to employees and customers as needed, promoting a positive and productive store environment.
• Maintain awareness of inventory, sales statistics, and expenses to ensure efficient store operations.
• Direct staff to ensure completion of departmental responsibilities and standards.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained and promote services and merchandise provided by Hibbett Retail, Inc.

Requirements

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and manage a team to meet overall goals and profits.
• Strong attention to detail and ability to handle multiple tasks simultaneously.

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