Retail Operations Manager
4 weeks ago
The Retail Operations Manager is responsible for assisting the Store Manager with overall store operations and management. The ideal candidate will have a passion for delivering exceptional customer service and promoting sales within the store.
Main Responsibilities
• Assist the Store Manager in controlling store assets and ensuring profitability in all departments.
• Provide guidance and support to employees and customers as needed, promoting a positive and productive store environment.
• Maintain awareness of inventory, sales statistics, and expenses to ensure efficient store operations.
• Direct staff to ensure completion of departmental responsibilities and standards.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained and promote services and merchandise provided by Hibbett Retail, Inc.
Requirements
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and manage a team to meet overall goals and profits.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
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