Client Support Coordinator
2 weeks ago
We are seeking a dedicated Client Support Coordinator who excels in providing exceptional service within a supportive environment. With a calm and encouraging demeanor, you are passionate about helping others achieve their goals. Your vibrant energy, enthusiasm, and proactive approach ensure that tasks are handled with efficiency and effectiveness. You possess outstanding organizational skills, allowing you to juggle multiple responsibilities while maintaining clear and open communication.
Compensation Details:
- Salary Range: $45,000 - $50,000
- Paid Time Off
$45,000 - $50,000
Key Responsibilities:- Provide outstanding customer service and manage essential documentation for agent licensure and recruitment processes.
- Facilitate smooth onboarding for new agents, ensuring all paperwork, training, and introductions are completed in a timely manner.
- Assist with light bookkeeping and check processing as needed.
- Develop a comprehensive understanding of Keller Williams' offerings and act as a bridge between agents and company resources.
- Support agents with technical assistance, including DocuSign, email setup, and network configurations.
- Promote office events through various communication channels.
- Conduct orientations for agents and deliver training sessions.
- Manage training schedules and liaise with leadership for effective communication.
- Oversee the content of the office website, ensuring consistency with branding.
- Collaborate with the Agent Leadership Council to address agent concerns and improve satisfaction.
- Supervise the helpdesk to ensure timely support.
- Devise strategies to enhance agent participation in events and training opportunities.
- Professional appearance with a minimum of 2 years of relevant experience.
- Exceptional communication and interpersonal skills; friendly and approachable demeanor.
- Experience in bookkeeping is advantageous.
- Strong listening and training capabilities.
- Results-driven, self-motivated, and a collaborative team player with a proactive attitude.
- Highly organized with the ability to prioritize tasks, meet deadlines, and maintain attention to detail.
- A college degree is preferred; proficiency in Microsoft Office and G Suite is required.
- Embody the Keller Williams culture to foster a positive and productive workplace.
Keller Williams Pittsburgh is committed to delivering outstanding real estate services with a focus on quality and client satisfaction. We pride ourselves on cultivating a supportive and dynamic work atmosphere where every team member plays a vital role in our collective success. Our organization values excellence and exceptional customer service within the real estate sector.
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