Client Support Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States American Cybersystems Full time

Company Overview:
American Cybersystems is seeking a dedicated Customer Service Representative to enhance our client support team.


Position Type:
Full-time/Contract to Hire


Role Overview:
As a Customer Service Representative, you will be responsible for managing a variety of client inquiries and concerns, ensuring that all issues are addressed efficiently and effectively.


Key Responsibilities:

  • Handle moderate to complex client issues with professionalism.
  • Collaborate with different teams to facilitate timely service delivery and issue resolution.
  • Engage with organizational units to ensure that client problems are resolved promptly.
  • Provide guidance and support to junior team members, overseeing their work as necessary.

Preferred Qualifications:

  • Experience in a call center or financial services environment is highly desirable.
  • Ability to work in a hybrid model, with some days in the office.

Compensation and Benefits:
Pay Range: $23/hr. - $25/hr. on W2, based on various factors including experience and qualifications.
Benefits Include:
Medical and pharmacy coverage, dental and vision insurance, 401(k), health savings account (HSA), flexible spending account (FSA), life insurance, pet insurance, short-term and long-term disability, accident and critical illness coverage, legal assistance, and paid leave options.


About American Cybersystems:
Founded in 1998, American Cybersystems has established itself as a leader in technology and business transformation solutions, employing a diverse workforce across multiple regions.


Commitment to Diversity:
American Cybersystems is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.



  • Pittsburgh, Pennsylvania, United States American Leak Detection - Pittsburgh, PA Full time

    Position OverviewThe Client Support Specialist at American Leak Detection is tasked with addressing customer inquiries, organizing appointments, and effectively dispatching our technicians for daily operations. This role is vital in serving our diverse clientele, including residential, commercial, and municipal customers throughout the region.Benefits for...


  • Pittsburgh, Pennsylvania, United States Sykes Elder Law, LLC Full time

    Position:Client Support Specialist Company:Sykes Elder Law Location: Pittsburgh, PA, US Are you a people person who is passionate about ensuring the security of seniors? Do you possess strong communication skills and maintain a positive attitude in all interactions? Are you detail-oriented and excel in tasks such as drafting documents, managing calendars,...


  • Pittsburgh, Pennsylvania, United States Hannacareers Full time

    Location: Pittsburgh, PAPosition Overview:Hannacareers is expanding, and we are eager to onboard a dedicated individual who can seamlessly integrate into our team. We are currently looking to fill a full-time role. The Client Support Specialist will be tasked with delivering outstanding customer service to both existing clients and potential customers...


  • Pittsburgh, Pennsylvania, United States Citizens Financial Group, Inc. Full time

    Position Overview: As a vital member of our team, you will play a key role in assisting customers with their inquiries and concerns. Our clients depend on our Customer Support Specialists to provide clarity and guidance regarding their account-related needs. Key Responsibilities: - Respond to customer inquiries with professionalism and efficiency. - Offer...


  • Pittsburgh, Pennsylvania, United States Budget Pest Control Full time

    Job OverviewPosition SummaryWe are seeking a Client Support Specialist to manage incoming inquiries from both existing and prospective clients with precision and effectiveness. As the initial point of contact for our organization, this role demands exceptional multi-tasking skills and a commitment to follow-through. A collaborative mindset and a focus on...


  • Pittsburgh, Pennsylvania, United States Light Of Life Rescue Mission Full time

    Job OverviewSince its inception in 1952, Light of Life Rescue Mission has served as a sanctuary for individuals experiencing homelessness and distress in the Pittsburgh region.We are currently in search of a dedicated Client Support Specialist for our Women & Children's Long-term Program. This role involves closely collaborating with clients to navigate a...


  • Pittsburgh, Pennsylvania, United States HealthEcareers - Client Full time

    A leading healthcare staffing agency, HealthEcareers - Client, is seeking a skilled Travel Nurse RN Oncology Specialist to join their team.Job DetailsSpecialty: OncologyDiscipline: Registered Nurse (RN)Duration: 13 weeksHours: 36 hours per weekShift: 12 hours, nightsEmployment Type: TravelA highly motivated and experienced Travel Nurse RN is required to work...


  • Pittsburgh, Pennsylvania, United States First National Bank of Pennsylvania Full time

    Position Overview:The Client Services Representative plays a vital role in delivering exceptional administrative support and client service within the organization. This position is integral to the Wealth Management sector, assisting Wealth Advisors, Client Advisors, and Portfolio Advisors in their daily operations.Key Responsibilities:Engage directly with...

  • Travel Nurse RN

    2 days ago


    Pittsburgh, Pennsylvania, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - ICU Specialist to join their team. As a Travel Nurse RN - ICU Specialist, you will be responsible for providing high-quality patient care in a fast-paced ICU environment.Job Summary:Provide direct patient care to critically ill patients in a hospital...


  • Pittsburgh, Pennsylvania, United States Volt Full time

    Volt is actively seeking a Customer Service Representative to join our dynamic team. Position Type: Fulltime/Contract Location: Remote/Hybrid Duration: 12 Months (Temp to Perm) Key Responsibilities: · Deliver comprehensive analytics and reporting services aimed at enhancing and automating client processing systems. Address moderate to complex...


  • Pittsburgh, Pennsylvania, United States Thermo Fisher Scientific Full time

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Overview Senior Client Support Specialist Thermo Fisher Scientific Inc. is a global leader in scientific services, dedicated to advancing life sciences research and enhancing laboratory efficiency. With a workforce of approximately 100,000 employees worldwide, we are committed to our...


  • Pittsburgh, Pennsylvania, United States American Cybersystems Full time

    Innova Solutions is actively seeking a Customer Service RepresentativePosition Type: Fulltime/ Contract to HireDuration: 12 MonthsLocation: Pittsburgh, PARole Overview: As a Customer Service Representative, you will be responsible for addressing moderate to complex client inquiries and concerns. Your role will involve: Managing and resolving external client...


  • Pittsburgh, Pennsylvania, United States Volt Full time

    Volt is actively seeking a Customer Service Representative to join our dynamic team. Position Type: Fulltime/Contract Location: Remote/Hybrid Duration: 12 Months (Temp to Perm) Key Responsibilities: · Deliver comprehensive analytics and reporting services aimed at enhancing and automating Client Processing systems. Address moderate to complex...


  • Pittsburgh, Pennsylvania, United States Patron Technology Full time

    Patron Technology Customer Care - Part-time Remote Customer Support - Flexible Hours This position offers the opportunity to work from home, requiring a dedicated workspace and reliable internet connection. Note: In the future, some in-office presence may be necessary. As a part of our Customer Care team, you will be responsible for: Providing exceptional...


  • Pittsburgh, Pennsylvania, United States Innova Solutions Full time

    Innova Solutions is seeking a dedicated Customer Service Representative. Position Type: Fulltime/ContractLocation: Hybrid RoleDuration: 12 Months (Temp to Perm) Key Responsibilities:· Deliver advanced analytics and reporting services aimed at enhancing and automating Client Processing systems. Address moderate to complex client inquiries.· Provide direct...


  • Pittsburgh, Pennsylvania, United States CRJ CONSULTING LLC Full time

    Dynamic Opportunity for Client Relations SpecialistCRJ CONSULTING LLC is on the lookout for a dedicated client relations specialist to enhance our vibrant workforce. In this role, you will serve as the main liaison for our clientele, playing a crucial part in fostering and sustaining client connections while providing exceptional service. Your duties will...


  • Pittsburgh, Pennsylvania, United States ricciandassociates Full time

    Intake Specialist - OverviewWe are seeking a meticulous and client-focused Intake Specialist to serve as the initial point of contact for prospective clients, ensuring a smooth and efficient onboarding experience. The successful candidate will possess outstanding communication abilities, a keen eye for detail, and the capacity to manage sensitive information...


  • Pittsburgh, Pennsylvania, United States ricciandassociates Full time

    Intake Specialist - Ricci and AssociatesWe are seeking a committed and meticulous Intake Specialist to serve as the initial point of contact for prospective clients, ensuring a smooth onboarding experience. The successful candidate will possess outstanding communication abilities, a keen eye for detail, and the capacity to manage sensitive information with...


  • Pittsburgh, Pennsylvania, United States ricciandassociates Full time

    Intake Specialist - Ricci and AssociatesWe are seeking a meticulous and committed Intake Specialist to serve as the initial point of contact for prospective clients, ensuring a smooth and efficient onboarding experience. The successful candidate will possess outstanding communication abilities, a keen eye for detail, and the capacity to manage sensitive...


  • Pittsburgh, Pennsylvania, United States 24 Seven Talent Full time

    Customer Care Associate-Contract Duration: 6 months-Compensation: Up to $17/hr-Available Work Schedules:Shift 1: Sun/Mon/Wed/Thur/Fri, 1pm-10pm (off on Tues & Sat)Shift 2: Mon/Tues/Wed/Fri/Sat, 1pm-10pm (off on Sun & Thurs)Our client, a prominent retail organization, is in search of Customer Care Associates to enhance their support team.Key...