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Client Support Coordinator
2 months ago
We are seeking a dedicated Client Support Coordinator who excels in providing outstanding service and thrives in a supportive environment. With a patient and encouraging demeanor, you will enjoy assisting others in achieving their goals. Your energetic and proactive approach ensures that tasks are executed efficiently and effectively. You possess exceptional organizational skills and excel at juggling multiple responsibilities while maintaining clear communication.
Compensation Details:
- Salary Range: $45,000 - $50,000
- Paid Time Off
$45,000 - $50,000
Key Responsibilities:- Provide outstanding customer service and manage necessary documentation for agent licensure and recruitment.
- Facilitate smooth onboarding for new agents, ensuring all paperwork, training, and introductions are completed efficiently.
- Assist with light bookkeeping and check processing as needed.
- Develop a comprehensive understanding of KW's offerings and act as a liaison between agents and KW resources.
- Support agents with technical requirements such as DocuSign, email, and network configurations.
- Promote office events through various communication channels.
- Conduct orientations for agents and deliver training sessions.
- Manage training schedules and liaise with leadership effectively.
- Oversee the content of the office website to ensure consistent branding.
- Collaborate with the Agent Leadership Council to address concerns and improve agent satisfaction.
- Supervise the helpdesk to ensure timely support.
- Devise strategies to enhance agent participation in events and training opportunities.
- Professional appearance with a minimum of 2 years of relevant experience.
- Exceptional communication and interpersonal skills; friendly and approachable.
- Experience in bookkeeping is advantageous.
- Strong listening and training capabilities.
- Results-driven, self-motivated, and a collaborative team player with a proactive attitude.
- Highly organized, capable of prioritizing tasks, meeting deadlines, and maintaining attention to detail.
- A college degree is preferred; proficiency in Microsoft Office and G Suite is required.
- Exemplify KW Culture to foster a positive and productive workplace.
Keller Williams Pittsburgh is committed to delivering exceptional real estate services with a focus on quality and client satisfaction. We pride ourselves on creating a supportive and dynamic work environment where every team member plays a vital role in our success. Our company values excellence and outstanding customer service in the real estate sector.
