Housing Program Support Coordinator
2 weeks ago
Position: Community Support Specialist - Housing Assistance Program
Employment Type: Full Time
Compensation: $19.00 Hourly Non-Exempt
Work Schedule: Monday - Friday, 9AM – 5:00PM (37.50 hours per week)
ROLE SUMMARY:The Community Support Specialist operates under the guidance of the Director to deliver service coordination and supportive counseling to participants within the housing assistance initiative. The primary objective of this program is to aid participants in accessing essential services, including referrals to various programs, assistance with entitlement applications, and connecting with resources that enable them to secure permanent housing and conclude their experience of homelessness. While the specialist works independently towards these objectives, consultation with the program director is encouraged as necessary.
KEY RESPONSIBILITIES:Service Coordination - Participant Engagement- Conduct individual assessments to identify participant needs and assist them in achieving their objectives, focusing on income, suitable housing, and additional supportive services.
- Facilitate the process of finding and securing housing while fostering positive landlord relationships, empowering clients to enhance their independent living skills.
- Provide referrals to relevant services, including drug and alcohol, medical, mental health, housing, vocational, educational, and family support services, while enhancing knowledge of CHS and other providers for client benefit.
- Establish supportive relationships with participants to help them improve their self-awareness and understanding of key issues such as respect for diversity, individual uniqueness, and relationship building.
- Advocate for participants to access appropriate entitlements and services from various agencies.
- Encourage clients to engage with community resources and foster community connections.
- Maintain accurate progress notes in both the CHS database and physical records.
- Handle paperwork related to fiscal responsibilities and the CHS database.
- Generate statistical and written reports as requested by the supervisor.
- Participate in scheduled staff meetings and other relevant gatherings.
- Communicate effectively with CHS staff, other service providers, and landlord/building management regarding participant matters.
- Maintain open lines of communication and collaborate with CHS staff to achieve agency and program goals.
- Support other homeless assistance staff, both management and program, as required.
- Consult with the program director on strategies to enhance program effectiveness in alignment with agency and program missions.
- Network with external agencies to secure appropriate services for all program participants.
- Bachelor's Degree with 1 year of experience in social services or 2 years of case management/service coordination experience, or a combination of education and experience.
- Strong interpersonal and problem-solving abilities.
- Empathy towards individuals and families seeking program services, particularly those facing behavioral, mental, and physical health challenges.
- Exceptional oral and written communication skills.
- Ability to prioritize tasks and work independently.
- Capacity to maintain professional boundaries.
- Proficient in scheduling and managing multiple responsibilities efficiently.
- Comprehensive Benefits Package (eligible after 30 working days):
- Highmark/Blue Cross Blue Shield
- Principal Dental Insurance
- Principal Vision Insurance
- 401(k) with matching after 6 months
- 90-day probationary period
- Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability.
- Generous Paid Time Off: 20 days in the first year, 24 days in the second year, plus 13 paid holidays and 3 floating holidays.
Community Human Services Corporation is committed to a policy of non-discrimination on the basis of race, color, religion, gender, gender expression, age, national origin, ancestry, disability, marital status, sexual orientation, or military status in all its activities and operations. We strive to create an inclusive and welcoming environment for all staff, clients, volunteers, subcontractors, vendors, and the community.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required of the employee for this position. Duties and responsibilities may change at any time with or without notice.
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Housing Program Support Coordinator
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Pittsburgh, Pennsylvania, United States Community Human Services Full timeJob OverviewPosition: Community Support Specialist - Housing Assistance ProgramEmployment Type: Full TimeCompensation: $19.00 Hourly Non-ExemptWork Schedule: Monday - Friday, 9AM – 5:00PM (37.50 hours per week)Role Summary:The Community Support Specialist operates under the guidance of the Director to deliver service coordination and supportive counseling...
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