Desktop Support Specialist

4 weeks ago


Phoenix, Arizona, United States Farnsworth Group Inc Full time

About the Role:

Farnsworth Group Inc is seeking a skilled Desktop Support Technician to join our team in Phoenix, AZ. As a Desktop Support Technician, you will be responsible for resolving helpdesk tickets for hardware and software issues, assisting staff with day-to-day IT issues, and providing employees with IT Orientation.

Key Responsibilities:

  • Resolve helpdesk tickets for hardware and software issues
  • Assist staff with day-to-day IT issues
  • Provide employees with IT Orientation
  • Configure and image laptops utilizing System Center Configuration Manager (SCCM) and InTune
  • Assist with various IT projects as assigned

Requirements:

  • High School Diploma required, Associates Degree in IT or related field preferred
  • 3-6 years applicable IT experience
  • Ability to work self-sufficiently as part of a company-wide distributed team
  • CompTIA A+ Certification preferred

About Farnsworth Group Inc:

Farnsworth Group Inc is an award-winning, employee-owned engineering, architecture, and surveying firm with over 500 employees located in nearly 30 offices nationwide. We are ranked among the nation's top design firms with clients ranging from small communities to some of the world's largest brands. Our success is the direct result of our talented people, unwavering passion, and exceptional performance.

Why Join Us:

We offer a range of benefits and perks, including 401(k) with 100% Company Match up to 5%, Medical/Dental/Vision Insurance Plans, Flexible Spending and Health Savings Accounts, and more. We are committed to fostering a culture of diversity and inclusion, and we welcome applications from candidates with unique backgrounds and perspectives.



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