IT Support Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and internal teams.
Key Responsibilities
- Provide technical support for laptop and desktop computers, hardware troubleshooting, and software issues.
- Assist with Microsoft SCCM and Windows Desktop operating systems.
- Communicate effectively with clients and internal teams to resolve technical issues.
- Stay up-to-date with the latest IT processes and technologies.
Requirements
- At least 5 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Knowledge of IT processes, including ITIL, ITGC, and PCI.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Preferred Qualifications
- Bachelor's or Associate's degree in Information Systems or Computer Sciences.
- Relevant work experience in a related field.
About Us
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.
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