Desktop Support Specialist
3 hours ago
Farnsworth Group is seeking a skilled Desktop Support Technician to join our team in Phoenix, AZ. As a key member of our IT department, you will be responsible for resolving helpdesk tickets, assisting staff with day-to-day IT issues, and providing employees with IT orientation. You will also configure and image laptops using System Center Configuration Manager (SCCM) and InTune, and assist with various IT projects as assigned.
Key Responsibilities:
Resolve helpdesk tickets for hardware and software issues
Assist staff with day-to-day IT issues
Provide employees with IT Orientation
Configure and image laptops utilizing SCCM and InTune
Assist with various IT projects as assigned
Requirements:
High School Diploma required, Associates Degree in IT or related field preferred
3-6 years applicable IT experience
Ability to work self-sufficiently as part of a company-wide distributed team
CompTIA A+ Certification preferred
About Farnsworth Group:
Farnsworth Group is an award-winning, employee-owned engineering, architecture, and surveying firm with over 500 employees located in nearly 30 offices nationwide. We are ranked among the nation's top design firms with clients ranging from small communities to some of the world's largest brands. Our success is the direct result of our talented people, unwavering passion, and exceptional performance. We collaborate with clients to define what matters most to them and strive to move them forward with proven solutions. We champion our clients' successes, advance our communities, and embrace the challenges of a changing world. A Great Place to Work Certified, Farnsworth Group has earned the esteemed certification as a Great Place to Work for eight consecutive years. Our employees are the reason why. We foster a culture to make Farnsworth Group an even greater place to work. We offer a range of benefits and perks, including 401(k) with 100% Company Match up to 5%, Medical/Dental/Vision Insurance Plans, Flexible Spending and Health Savings Accounts, Short & Long-Term Disability, Maternity and Paternity Leave, Professional Development and Training, Mentoring Program, Paid Time Off, Wellness/Fitness Reimbursements, and Pet Insurance Plan. We are committed to recruiting, hiring, developing, retaining, and promoting a diverse group of people. Join us and let's make a difference, together.
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