Technical Support Specialist

21 hours ago


Phoenix, Arizona, United States OneAZ Credit Union Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at OneAZ Credit Union. As a Technical Support Specialist, you will be responsible for installing, modifying, and repairing computer hardware and software systems. You will analyze system performance, troubleshoot issues, and provide technical assistance and training to system users.

Key Responsibilities
  • Analyze end user needs and order necessary hardware and software.
  • Install and configure hardware and software systems.
  • Provide technical assistance and training to system users.
  • Monitor and maintain anti-virus programs to ensure desktop computer systems integrity.
  • Perform basic telephone maintenance.
Requirements
  • High school diploma.
  • Bachelor's degree preferred, or completion of related coursework/certification.
  • One to two years' help desk/computer desktop troubleshooting experience, or equivalent combination of education and experience.
  • Experience in computer operating systems, desktop application software, and computer hardware.
Why Work with Us

At OneAZ Credit Union, we offer a unique culture and a rich benefits package that includes low-cost medical, dental, and vision plans, gym reimbursement, paid parental leave, generous personal days, and an award-winning 401(k) program. We are proud to be an equal opportunity employer and value diversity.



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