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Scheduling Coordinator

2 months ago


Portsmouth, Virginia, United States Advanced Surgical Associates Full time
{"title": "Scheduling Coordinator", "description": "Job Summary

We are seeking a highly skilled and organized Scheduling Coordinator to join our team at Advanced Surgical Associates. As a key member of our practice, you will be responsible for providing exceptional patient care and ensuring seamless operations.

Key Responsibilities
  • Provide concierge-level customer service to patients, referring offices, and team members.
  • Greet patients and visitors with a friendly demeanor and maintain a clean and organized reception area.
  • Answer phones promptly and schedule appointments to optimize patient satisfaction and provider time.
  • Prepare daily schedules for each provider and manage patient flow to reduce wait times.
  • Assist patients as needed and maintain confidentiality of all information in accordance with HIPAA.
  • Perform other related duties as assigned.
Requirements
  • High school diploma or equivalent required.
  • One year of customer service experience required.
What We Offer
  • Competitive pay and bonus potential.
  • 401(k) Plan with company match.
  • Health Savings Account (HSA) with HDHP health plans.
  • Life insurance and disability plans.
  • Paid vacation and holidays.

We are an elite oral surgery practice committed to exceptional care and first-class service. If you are a team player with a passion for delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}