Airport Concierge Agent

5 days ago


Salt Lake, Utah, United States (R) AA SLC CURB [56537] Full time

Welcome to our team of customer-focused professionals at (R) AA SLC CURB [56537]. As an Airport Curbside Concierge Check-in Agent, you will be responsible for providing exceptional service to airline passengers, ensuring a smooth and hassle-free experience from check-in to boarding.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Curbside Check-in Agent. This role involves working in a fast-paced environment, handling multiple tasks simultaneously, and providing top-notch customer service to guests. If you have excellent communication skills, a strong work ethic, and the ability to multitask, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Assist passengers with check-in and luggage handling
  • Issue boarding passes and tags bags for departing flights
  • Provide general information to passengers about locations/directions and flight information
  • Maintain a positive and friendly attitude in a high-volume guest service environment
Requirements

To be successful in this role, you must possess:

  • A minimum of 6 months experience in a face-to-face guest service position
  • Data entry and/or computer experience is preferred
  • Excellent verbal and written communication skills
  • Ability to work in outside weather conditions
  • Knowledge of the airline or travel industry is preferred
Working Conditions

This is a physically demanding role that requires standing for up to 8 hours at a time, lifting up to 70 lbs, and pushing luggage cages. You must also be able to work in a variety of weather conditions, including rain and extreme temperatures.



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