Customer Service Agent

5 days ago


Salt Lake, Utah, United States La Quinta Inn & Suites , Salt Lake City Airport Full time
La Quinta Inn & Suites , Salt Lake City Airport
A dynamic and fast-paced hotel environment is seeking a skilled Customer Service Agent to provide exceptional guest experiences.

About the Role:
The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to multitask and work effectively in a high-energy setting. Key responsibilities include greeting guests, managing room bookings, and resolving any issues that may arise during their stay. The successful applicant will also be responsible for maintaining accurate records and performing administrative tasks as needed.

Compensation:
This role offers a competitive hourly rate of $14 - $14.50 per hour, making it an attractive opportunity for individuals looking to launch or advance their careers in hospitality.

Responsibilities:
  • Greet guests upon arrival and check them in/out efficiently.
  • Manage room bookings, including online reservations and incoming calls.
  • Resolve guest complaints in a professional and courteous manner.
  • Maintain accurate records and perform administrative tasks as required.


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