Guest Services Associate
3 days ago
As a Hotel Front Desk Agent, you will play a vital role in creating memorable experiences for our guests at the Holiday Inn Express & Suites, SLC Airport. Your primary responsibilities include greeting and checking in/out guests, responding to phone calls and emails, and maintaining accurate guest records.
Duties- Work closely with housekeeping staff to ensure smooth room transitions.
- Answer incoming calls and respond to guest inquiries about room availability, rates, amenities, and other services.
- Process payments and manage guest accounts.
- Resolve customer complaints and concerns promptly and professionally.
- Proficiency in Microsoft Office and reservation management software.
- Excellent communication and conflict resolution skills.
- Able to work effectively in a fast-paced environment.
- High school diploma or equivalent required; previous experience in hospitality beneficial.
A dynamic work environment, opportunities for growth, and competitive compensation.
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Guest Service Specialist
2 weeks ago
Salt Lake, Utah, United States Compass Group, North America Full timeWe are seeking a highly motivated and organized Guest Service Specialist to join our team at the Utah Jazz & Hockey Club @ Delta Center.The estimated salary for this position is $14.00 hourly.We are looking for an individual who is passionate about delivering exceptional guest service and maintaining a fast-paced retail environment.The successful candidate...
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Guest Service Professional
2 weeks ago
Salt Lake, Utah, United States Hilton Hotels & Resorts Full timeHilton Hotels & Resorts is committed to delivering exceptional guest experiences and driving business success. We are seeking a highly skilled Guest Service Professional to join our team as a Front Desk Representative.About the JobThis role plays a vital part in delivering exceptional guest experiences and driving business success. As a Guest Service...
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Guest Services Specialist
1 day ago
Salt Lake, Utah, United States Fairfield Inn by Marriott Downtown SLC Full timeDynamic Front Desk ProfessionalWe are seeking a motivated and detail-oriented individual to join our front desk team as a Dynamic Front Desk Professional. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Main Responsibilities:Guest Experience: Deliver exceptional customer service and...
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Guest Services Agent
1 day ago
Salt Lake, Utah, United States Holiday Inn Express & Suites, SLC Airport Full timeAbout the RoleWe are looking for a Guest Services Agent to join our team at Holiday Inn Express & Suites, SLC Airport. As a key member of our front desk team, you will be responsible for ensuring that our guests have an exceptional stay with us.Main Responsibilities:To deliver exceptional customer service, responding to guest inquiries and resolving any...
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Guest Services Attendant
5 hours ago
Salt Lake, Utah, United States MacCall Full timeKey ResponsibilitiesThe Guest Services Attendant will provide exceptional customer service to our guests by ensuring their rooms are clean and well-maintained. This includes making beds, changing linens, and restocking amenities. You will also assist with laundry and other tasks as needed.Benefits and PerksIn addition to competitive pay and benefits, we...
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Guest Service Representative
3 days ago
Salt Lake, Utah, United States The Parking Spot Full timeJob SummaryParking Guest Attendants play an essential role in our operation, ensuring that every guest receives exceptional service from check-in to check-out.This is a part-time position with a regular schedule, offering immediate job offers after successful interviews and background checks, as well as great tips and bonus opportunities for eligible team...
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After Hours Guest Service Associate
14 hours ago
Salt Lake, Utah, United States Choice Hotels Full timeAbout the Job: As a Night Audit Representative at Choice Hotels, you will have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment. This role requires a strong commitment to customer service and attention to detail, as well as excellent communication and teamwork skills.Key Responsibilities:Provide exceptional guest...
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Guest Service Ambassador
2 weeks ago
Salt Lake, Utah, United States Choice Hotels Full timeResponsibilities:Provide exceptional guest service, utilizing service brand behavior to ensure 100% guest satisfaction.Record and report all property receipts accurately and on time.Follow cash handling procedures as outlined by the accounting department.Perform end-of-day front desk and night audit functions, including reviewing cashier audits, balancing...
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Hotel Guest Service Representative
9 hours ago
Salt Lake, Utah, United States Courtyard Marriott Full timeCourtyard Marriott is seeking a skilled Hotel Guest Service Representative to join our team in Salt Lake City. As a key member of our hospitality team, you will provide exceptional customer service and create memorable experiences for our guests.We offer a competitive $16.00 per hour salary, plus benefits and opportunities for growth and development. If you...
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Senior Guest Services Manager
4 weeks ago
Salt Lake, Utah, United States Azul Hospitality Full timeJob SummaryAzul Hospitality is seeking a highly motivated Senior Guest Services Manager to oversee the daily operations of the Front Desk Department and Guest Service areas. The ideal candidate will ensure that front desk and communications meet resort standards for maximum guest satisfaction, act as the main contact for guests and other resort departments,...
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Cleanliness and Guest Service Representative
6 days ago
Salt Lake, Utah, United States Davidson Hospitality Group Full timeJob Description:At Davidson Hospitality Group, we are seeking a highly motivated individual to join our team as a Cleanliness and Guest Service Representative. In this role, you will be responsible for maintaining the cleanliness and organization of our lobby area, including floors, furniture, and fixtures. You will also be expected to provide excellent...
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Museum Guest Service Representative
4 weeks ago
Salt Lake, Utah, United States University of Utah Full timeThe University of Utah seeks a skilled Museum Guest Service Representative to ensure outstanding guest service and contribute to the successful daily operation of the Natural History Museum. This role is responsible for maintaining an exceptional experience for visitors, ensuring seamless interactions with staff and guests alike.Job DescriptionThis position...
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Dining Service Associate
14 hours ago
Salt Lake, Utah, United States Asher Adams, An Autograph Collection Hotel Full timeThe Asher Adams, an Autograph Collection Hotel, is a unique hospitality experience in Salt Lake City. With its historic Union Pacific Depot background, the hotel offers a distinct blend of tradition and modern luxury. The proposed project includes a new 8-story infrastructure, alongside an additional 13 keys in the renovated Depot, totaling 225 keys...
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Hotel Guest Services Representative
9 hours ago
Salt Lake, Utah, United States La Quinta Inn & Suites , Salt Lake City Airport Full timeKey ResponsibilitiesAs a Front Desk Receptionist, your primary responsibilities will include:Welcome guests, check them in, and provide accurate keys and room numbers.Manage room bookings, handle customer complaints, and perform regular bookkeeping duties.Communicate with housekeeping to ensure guest rooms are ready.Provide information on hotel amenities,...
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Museum Guest Experience Professional
3 weeks ago
Salt Lake, Utah, United States University of Utah Full timeAt the University of Utah, we are seeking a skilled Guest & Member Experience Team (GMET) Associate to play a key role in the successful daily operation of our museum. This position is responsible for ensuring outstanding guest service and maintaining an exceptional environment for visitors. Key Responsibilities:• Ensure excellent guest service•...
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Dining Service Associate
2 weeks ago
Salt Lake, Utah, United States Asher Adams, An Autograph Collection Hotel Full timeOverviewAsher Adams, An Autograph Collection Hotel, is a pioneering hospitality establishment seeking an exceptional Dining Service Associate to join its team. As a key member of our service staff, you will play a vital role in delivering memorable dining experiences for our guests.Responsibilities:Provide exceptional customer service by ensuring a clean and...
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Salt Lake, Utah, United States Hampton Inn Cottonwood Heights Full timeAbout the JobAs a Front Desk - Guest Service Representative, you are the face of hospitality. With a friendly attitude, you greet each guest and assist with check-in or check-out. You enthusiastically register guests and assign rooms, accommodating special requests whenever possible.Required Skills and QualificationsOutgoing and friendly personalityWork...
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Hotel Guest Service Representative
4 weeks ago
Salt Lake, Utah, United States Hampton Inn Cottonwood Heights Full timeCompany OverviewHampton Inn Cottonwood Heights is a part of the esteemed Hilton family of hotels, offering exceptional modern comfort to our guests. Located near the base of Big Cottonwood Canyon, we have 104 guest rooms, a swimming pool, and a state-of-the-art fitness center.Salary and BenefitsThis part-time Front Desk - Guest Service Representative...
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Dining Service Associate
1 day ago
Salt Lake, Utah, United States SSP Full timeAbout UsSSP America operates a diverse portfolio of restaurants throughout the Salt Lake City International Airport, including local favorites like Rooster's Brewing, Uinta Brewing, Panda Express and Blue Lemon.Our TeamWe are seeking a skilled Dining Service Associate to join our team at SSP America. As a key member of our customer service team, you will be...
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Guest Services Director
2 weeks ago
Salt Lake, Utah, United States Hyatt Regency Salt Lake City Full timeWe are seeking a results-driven and customer-focused Assistant Front Office Manager to join our team at Hyatt Regency Salt Lake City. In this role, you will be responsible for managing the front office operation, including staff training, inter-department communications, and staff scheduling. You will also be responsible for analyzing and resolving guest...