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Client Service Associate, Bilingual English and Spanish

2 months ago

Phoenix, Arizona, United States Guidepoint Full time
About Guidepoint

Guidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology and expert network provide on-demand intelligence and research solutions.

Job Summary

We are seeking a highly motivated Client Service Associate to join our team. As a key member of our Client Service team, you will work closely with clients to understand their unique business needs and identify the experts who can provide the best solutions.

Key Responsibilities
  • Develop strategies to satisfy client project requests
  • Utilize various sources to identify top experts for client consultations
  • Screen experts to determine their suitability for client projects
  • Develop professional profiles to present to clients
Requirements
  • Bachelor's degree with a strong academic record
  • Previous internship or volunteering experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
What We Offer
  • Competitive annual base salary of $55,000
  • Eligibility for a yearly bonus of up to $4,000 based on performance
  • Comprehensive benefits package, including medical, dental, and vision plans
  • Opportunities for career growth and development
Interview Process

The interview process will consist of an initial candidate screen, a meeting with the Guidepoint teams, and a mock assessment. We are committed to creating a diverse and inclusive environment for our employees, advisors, and clients.