Customer Service Representative

3 days ago


Phoenix, Arizona, United States TransPerfect Full time
Customer Service Representative - Bilingual

At TransPerfect, we're committed to delivering exceptional customer service to our clients. As a Bilingual Customer Service Representative, you'll play a critical role in ensuring that our customers receive the highest level of support and satisfaction.

Key Responsibilities:

  • Provide quality customer service to financial/banking customers
  • Handle inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers and other departments to resolve issues
  • Document customer interactions and follow up as needed

Requirements:

  • Bilingual in Spanish and English
  • Excellent customer service and communication skills
  • Good mathematical skills and ability to multitask
  • High School Diploma or GED required
  • Minimum of 1 year of financial customer service experience

Why Join TransPerfect?

We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth. Our team is passionate about delivering exceptional service and making a difference in the lives of our customers.



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