Bilingual Customer Service Representative

1 month ago


Phoenix, Arizona, United States CornerStone Staffing Full time
Job Summary

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at CornerStone Staffing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and meeting or exceeding performance metrics.

Key Responsibilities:

  • Answer incoming calls regarding insurance processing, billing, and underwriting questions
  • Process lien notices, endorsements, address changes, cancellations, and non-renewals
  • Make real-time decisions to resolve issues and ensure customer satisfaction

Requirements:

  • Bilingual in English and Spanish
  • Job stability demonstrated on resume
  • 30 WPM typing speed
  • Experience with high call volume, preferably related to insurance
  • Self-motivated and able to work well with average supervision

What We Offer:

  • Competitive hourly rate
  • Opportunity to work from home after 2 months of training
  • Dynamic and fast-paced work environment

How to Apply:

  • Click the Apply Online button
  • Log in or create an account to complete the application
  • Schedule a time with a recruiter


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