Bilingual Customer Service Representative
1 month ago
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at CornerStone Staffing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and meeting or exceeding performance metrics.
Key Responsibilities:
- Answer incoming calls regarding insurance processing, billing, and underwriting questions
- Process lien notices, endorsements, address changes, cancellations, and non-renewals
- Make real-time decisions to resolve issues and ensure customer satisfaction
Requirements:
- Bilingual in English and Spanish
- Job stability demonstrated on resume
- 30 WPM typing speed
- Experience with high call volume, preferably related to insurance
- Self-motivated and able to work well with average supervision
What We Offer:
- Competitive hourly rate
- Opportunity to work from home after 2 months of training
- Dynamic and fast-paced work environment
How to Apply:
- Click the Apply Online button
- Log in or create an account to complete the application
- Schedule a time with a recruiter
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