Bilingual Customer Service Representative

2 weeks ago


Phoenix, Arizona, United States Londen Insurance Group Full time
Job Opportunity

We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at Londen Insurance Group. As a key member of our Spanish Department, you will play a vital role in providing exceptional customer service to our policyholders and agents, primarily in Spanish.

Responsibilities:

  • Provide policyholder support and resolve inquiries in a timely and professional manner
  • Assist agents with policy-related questions and concerns
  • Verify policy information and complete telephone applications
  • Process service requests and assemble policy documents
  • Translate and communicate with Spanish-speaking clients

Requirements:

  • Fluency in both English and Spanish, with excellent reading, writing, and speaking skills
  • Self-motivated and driven individual with a strong work ethic
  • Attention to detail and ability to multitask
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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