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Guest Services Coordinator

2 months ago


Williamsburg, Virginia, United States Hotel Resource Full time

Position Overview:

We are currently seeking a dedicated Front Desk Receptionist to join our team at Hotel Resource. This role is essential in providing exceptional customer service and administrative support within our hospitality environment.

Key Responsibilities:

  • Welcome and assist guests upon arrival and departure.
  • Manage incoming calls and direct them to the appropriate personnel.
  • Perform clerical tasks to support daily operations.
  • Maintain a professional and pleasant demeanor at all times.

Qualifications:

Applicants should possess a high school diploma, with an associate degree preferred. A minimum of one year of experience in a front desk role, particularly in a hotel or resort setting, is required. Candidates must demonstrate:

  • Excellent phone etiquette and communication skills.
  • Proficiency in data entry and familiarity with Microsoft Word and Excel.
  • An outgoing and friendly personality.
  • The ability to pass a background check.

Employment Details:

This is a full-time position with no management responsibilities. We offer a consistent schedule, opportunities for overtime, and a comprehensive benefits package.

About Us:

Hotel Resource is committed to providing a supportive work environment and values diversity in our workforce. We encourage all qualified candidates to apply.

Join Our Team:

If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you.