Refugee Support Case Coordinator

2 weeks ago

Saint Cloud, Minnesota, United States Lutheran Social Service of Minnesota Full time

Lutheran Social Service of Minnesota is a vibrant social service organization dedicated to supporting children, youth, families, individuals with disabilities, older adults, and military veterans. Our employees embody trustworthiness, a core value recognized by the communities we serve. We foster an ALIVE Workplace that is supportive, positive, and enjoyable, offering careers that challenge, energize, and reward our team members.

As a Refugee Support Case Coordinator, your role will involve assisting newly arrived refugee and immigrant families who are unfamiliar with the United States and require substantial connections to community resources and enrollment in vital programs. You will collaborate with each individual or family to establish a self-sufficiency plan, working towards stability during the three-month intensive resettlement period mandated by the US State Department.

Key responsibilities include:

  • Coordinating essential services such as housing, healthcare, education, employment, and wellness support to help individuals achieve self-sufficiency and overall wellbeing.
  • Documenting case notes and completing applications for various assistance programs, including MFIP, MNsure, and SNAP.
  • Utilizing MS Office applications (Word, Excel, Outlook) effectively.
  • Engaging with children and families in a compassionate manner.
  • Driving families, including those with children requiring car seats, using personal and agency vehicles.
  • Maintaining a valid driver's license, a satisfactory driving record, and access to reliable transportation for daily travel throughout the designated service area.
  • Proficiency in Arabic, Oromo, Spanish, or Somali is preferred.

Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer, committed to diversity and inclusion. We expect all employees to uphold a work environment free from racism, discrimination, bias, and harassment, ensuring that every individual is treated with dignity, safety, and respect.

We adhere to equal opportunity employment practices and do not discriminate against employees or applicants based on their inquiries regarding compensation or other employment conditions.

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