Process Optimization and Automation Expert

3 days ago


Lewisville, Texas, United States ICONMA Full time
About the Role

As a Process Optimization and Automation Expert at ICONMA, you will play a critical role in supporting the systems definition process by ensuring that requirements accurately reflect business processes and are understood during design and development.

Key Responsibilities
  • Optimize and automate processes to improve efficiency and reliability
  • Work collaboratively with stakeholders to develop requirements for technical solutions that meet business objectives
  • Lead or participate in joint application design sessions to ensure deliverables are efficient, reliable, and compliant with internal and regulatory requirements
  • Work collaboratively with developers and IT partners to provide recommendations regarding solutions/fixes and enhancements
  • Develop and/or review test plans, including capacity plans, that may include business resources for test case execution, test case volume estimates, and timeline estimates
  • Identify areas of risk and potential systematic controls
Requirements
  • Bachelor's degree preferred
  • 2-3 years of experience in using Power Automate, Power BI, Python, Automation Anywhere, SQL, GIT, and Jira
  • 2-3 years of experience with Snowflake, AWS, and Oracle
  • Proven ability to be self-guided and independent in researching requests, opportunities for automation, looking for patterns, delivering results, and understanding impacts in a highly complex matrix environment
  • Strong ability to identify opportunities to optimize, automate, and operationalize applications and processes
  • Strong understanding of root cause analysis processes and tools
  • Strong strategic thinking
  • Strong written and oral presentation skills with ability to influence stakeholders
  • Skilled with Microsoft Office applications (Excel, Access, PowerPoint)
  • Demonstrated experience/working knowledge of web-based applications desired but not required
  • Experience in financial services or related industry preferred
  • Experienced in facilitating project teams, Project Management/Business Analyst Certification (or equivalent work experience) highly preferred
  • Familiarity with Decisioning Rule coding/programming is beneficial
  • Experience with governance process and procedures is beneficial


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