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Process Optimization Engineer

2 months ago


Lewisville, Texas, United States Caliber Collision Centers Full time
Service Center

Position Overview:

  • Spearhead initiatives aimed at refining processes to boost operational efficiency, productivity, and profitability within the service center.
  • Assess existing workflows, pinpoint areas for enhancement, and deploy innovative strategies to foster ongoing improvements.
  • Collaborate across various departments including strategic accounts, IT, procurement, training, and quality assurance to ensure effective integration of process advancements.
  • Exhibit a proven ability to influence stakeholders towards adopting new methodologies and practices.
  • Create and uphold standard operating procedures (SOPs) and work instructions to guarantee uniformity in operations.
  • Design, execute, evaluate, and enhance systems, tools, and workflows.
  • Leverage data-driven methodologies to track key performance indicators (KPIs) and facilitate data-informed decision-making across the entire service center portfolio.
  • Offer technical guidance and support for resolving process-related challenges and executing corrective measures.
  • Lead or assist in capital projects focused on process enhancements, equipment upgrades, and capacity growth.
  • Understand relevant health and safety standards and regulations.
  • Perform additional responsibilities as required to support business objectives.

Qualifications:

  • Proficient in process design methodologies, tools, and software.
  • Strong commitment to owning recommendations and their implementation.
  • Exceptional structured problem-solving abilities, including the documentation of complex data sets for actionable insights.
  • Capability to determine a course of action based on established guidelines and adapt processes and methods as necessary.
  • High degree of professionalism and interpersonal skills.
  • Ability to communicate clearly and professionally, tailoring content to suit the audience.
  • Capacity to work autonomously, meet deadlines, and manage multiple tasks in a dynamic environment while upholding quality standards.
  • Excellent customer service skills for both internal and external stakeholders.
  • Strong proficiency in Microsoft Office applications.

Education and Experience Requirements:

  • Bachelor's degree or a combination of education, training, and experience that provides the necessary knowledge, skills, and experience for the role.
  • Over 5 years of experience in evaluating, optimizing, and designing processes.