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Patient Services Representative
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Tulsa, Oklahoma, United States Ardent Health Full time{"title": "Patient Services Representative", "description": "OverviewFulfilling your purpose begins here at Utica Park Clinic, a multi-specialty medical group with over 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.We believe healthcare is a team sport and every player has...
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Patient Services Representative
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Patient Services Representative
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Patient Services Representative
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Urology Patient Service Representative
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Patient Service Representative
2 months ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Ardent Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.
Responsibilities- Patient Welcome and Support: Greet patients and visitors with a warm and welcoming smile, providing courteous customer service and ensuring a positive experience.
- Communication and Scheduling: Answer phone calls professionally, schedule and cancel appointments, take accurate messages, and direct calls to the appropriate staff members.
- Registration and Data Entry: Review patient face sheets, obtain and record personal, financial, and insurance information, and update patient accounts in our electronic health record system.
- Payment and Billing: Receive payment for co-pays, co-insurance, and outstanding balances, and ensure accurate and timely billing.
- Environment and Compliance: Maintain a clean and professional environment, adhering to our high standards of patient care and confidentiality.
- Education: High School Diploma or equivalent required.
- Experience: Previous customer service or medical office experience preferred.
