Urology Patient Service Representative
3 weeks ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our Urology team at Saint Francis Health System. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our patients and families.
Key Responsibilities- Greets and directs patients and visitors according to established office protocols
- Schedules appointments, registers demographic and billing information, and determines eligibility for patient care
- Collects co-pays and deductibles from patients and requests payments of self-pay balances according to policies
- Prepares encounter forms and other supporting billing documentation
- Maintains and distributes provider schedules, including application of templates and hold times
- Posts charges and payments to patient accounts and reviews and corrects rejected or denied claims
- Reviews and assists in collections of past due accounts
- Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources
- Makes calls to patients to remind them of pending appointments or communication from the provider
- Distributes mail and other communication to patients, providers, and staff
- Determines eligibility and obtains authorization for services
- Schedules tests and appointments for referred services
- Tracks referrals made for specified services
- High School Diploma or GED
- One (1) year experience in a healthcare setting
- Demonstrated PC skills and effective organization of multi-task role
- Understanding of healthcare delivery and billing processes in the medical office
- Ability to accurately record and interpret data
- Effective interpersonal, written, and oral communication skills
Works directly with patients and/or customers, works with internal/external customers, works with other healthcare professionals and staff, and works frequently with individuals at director level or above.
This is a full-time position working 8:00a - 4:30p with a $1,000 sign-on bonus available per qualifications.
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Urology Patient Service Representative
1 week ago
Tulsa, Oklahoma, United States Saint Francis Health System Full timeJob Summary:As a Patient Service Representative in our Urology department, you will play a vital role in ensuring the smooth delivery of patient care. Your primary responsibilities will include greeting and directing patients, registering demographic and billing information, and scheduling appointments.Key Responsibilities:• Maintains patient satisfaction...
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Urology Patient Service Representative
1 month ago
Tulsa, Oklahoma, United States Saint Francis Health System Full timeJob Summary:As a Patient Service Representative in our Urology department, you will play a vital role in facilitating the effective delivery of patient care. You will be responsible for performing reception, registration, and billing functions in the front office of the Medical Practice.Key Responsibilities:Maintain exemplary patient satisfaction and...
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