Urology Patient Service Representative

1 month ago


Tulsa, Oklahoma, United States Saint Francis Health System Full time
Job Summary:

As a Patient Service Representative in our Urology department, you will play a vital role in ensuring the smooth delivery of patient care. Your primary responsibilities will include greeting and directing patients, registering demographic and billing information, and scheduling appointments.


Key Responsibilities:
• Maintains patient satisfaction and participates as an engaged team member
• Greets and directs patients and visitors according to established office protocols
• Informs patients of delays in care and communicates schedule changes to physicians and staff as appropriate
• Maintains and corrects environment for cleanliness and safety
• Schedules appointments, registers demographic and billing information, and determines eligibility to accommodate patient's care in the medical office
• Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures
• Maintains medical records, prepares encounter forms, and distributes provider schedules
• Determines and collects co-pays and deductibles from patients and requests payments of self-pay balances according to policies
• Responsible for preparation of cash receipts, bank deposits, and balancing of cash drawer on a daily basis
• Converts provider written description of diagnosis to appropriate ICD-9 code and posts charges and payments to patient accounts
• Reviews and corrects rejected or denied claims and assists in collections of past due accounts
• Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources
• Makes calls to patients to remind them of pending appointments or communication from provider
• Distributes mail and other communication to patients, providers, and staff
• Determines eligibility and obtains authorization for services and schedules tests and appointments for referred services
• Tracks referrals made for specified services and participates in quality initiatives and safety functions
• Assists in identifying and ordering needed supplies and remains informed and compliant with current Health System, Warren Clinic, HIPAA, and OSHA policies and procedures

Requirements:
• High School Diploma or GED
• One (1) year experience in a healthcare setting
• Demonstrated PC skills and effective organization of multi-task role
• Understanding of healthcare delivery and billing processes in the medical office
• Ability to accurately record and interpret data and communicate effectively with patients, staff, and providers

EOE Protected Veterans/Disability

  • Tulsa, Oklahoma, United States Ardent Health Full time

    About the Role:We are seeking a highly skilled Patient Services Representative to join our team at Utica Park Clinic. As a Patient Services Representative, you will play a vital role in providing exceptional customer service to our patients and visitors.Responsibilities:Welcome patients and visitors by greeting them promptly and providing courteous customer...


  • Tulsa, Oklahoma, United States Ardent Health Full time

    OverviewWe are seeking a highly skilled Patient Services Representative to join our team at Utica Park Clinic in Tulsa, OK. As a key member of our Orthopedic Spine department, you will play a vital role in ensuring seamless patient care and exceptional customer service.ResponsibilitiesProvide exceptional customer service to patients and visitors, responding...


  • Tulsa, Oklahoma, United States Oklahoma State University Full time

    Job Summary:The Patient Service Representative is a vital member of our healthcare team, responsible for ensuring high-quality customer service and continuity of care. This role involves performing typical front office functions, including referrals, and requires knowledge of all areas related to insurance and front office work. Key Responsibilities:•...


  • Tulsa, Oklahoma, United States Hillcrest Healthcare System Full time

    OverviewWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Hillcrest Healthcare System. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our patient services department.ResponsibilitiesWelcome patients and visitors with a warm and courteous...


  • Tulsa, Oklahoma, United States OU Health Full time

    Job DescriptionJob Title: Sr Patient Services RepresentativeDepartment: Hillcrest Infusion CenterJob Summary: We are seeking a highly organized and detail-oriented Sr Patient Services Representative to join our team at Hillcrest Infusion Center. The successful candidate will be responsible for coordinating patient schedules, providing exceptional customer...


  • Tulsa, Oklahoma, United States University of Oklahoma Full time

    Job Summary We are seeking a highly skilled Patient Services Representative to join our team at OU Health Physicians Tulsa. As a key member of our front office staff, you will provide exceptional customer service to our patients, ensuring a positive experience from the moment they enter our clinics. Responsibilities:Schedule patient appointments, either by...


  • Tulsa, Oklahoma, United States Ardent Health Full time

    Urology Registered Nurse OpportunityWe are seeking a skilled and compassionate Registered Nurse to join our Urology team in Tulsa, OK. As a key member of our healthcare team, you will be responsible for delivering high-quality patient care and contributing to a positive and supportive work environment.Responsibilities:Assess, plan, implement, evaluate, and...


  • Tulsa, Oklahoma, United States Saint Francis Health System Full time

    Job Summary:As a key member of the urology team, the Patient Service Representative will be responsible for providing exceptional patient care and administrative support in the front office of the medical practice.Responsibilities:Maintains patient satisfaction and participates as an engaged team member.Greets and directs patients and visitors according to...


  • Tulsa, Oklahoma, United States Saint Francis Hospital Muskogee, Inc. Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Saint Francis Hematology/Oncology Physician Clinic - Muskogee Campus. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key...


  • Tulsa, Oklahoma, United States Saint Francis Health System Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Service Representative to join our team in the Family Medicine department. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Maintain accurate...


  • Tulsa, Oklahoma, United States Oklahoma State University Medical Center Full time

    Job Summary:The Customer Service Representative will provide exceptional customer service to patients over the phone or in person, ensuring timely resolution of issues. This role requires a professional demeanor, good communication skills, and the ability to represent Oklahoma State University Medical Center in a positive light.Key Responsibilities:Provide...


  • Tulsa, Oklahoma, United States Ensemble Health Partners Full time

    Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. We are seeking a skilled Patient Access Representative to join our team. This role is responsible for performing admitting duties for all patients admitted for services at the hospital, while meeting the mission and goals of the...


  • Tulsa, Oklahoma, United States Saint Francis Health System Full time

    Job Summary: We are seeking a skilled Medical Assistant to join our Urology team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals.Key Responsibilities: Assist providers with patient examinations, diagnostic procedures, and treatments Maintain accurate and up-to-date patient...


  • Tulsa, Oklahoma, United States Saint Francis Health System Full time

    Job Summary:As a Patient Service Representative in the Corporate Float Pool, you will play a vital role in facilitating the effective delivery of patient care in the front office of the Medical Practice.Key Responsibilities:Maintains exemplary patient satisfaction and participates as an engaged team member.Greets and directs patients and visitors according...


  • Tulsa, Oklahoma, United States OU Health Full time

    Job Title: Sr Patient Services Representative-OUH Stephenson Cancer Center @ HIllcrest Medical Center Job Summary: We are seeking a highly organized and detail-oriented Sr Patient Services Representative to join our team at OU Health. The successful candidate will be responsible for coordinating schedules, providing clerical assistance, and ensuring the...


  • Tulsa, Oklahoma, United States Saint Francis Health System Full time

    Job SummaryThe Patient Access Representative supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW workstations on wheels.This position is responsible for obtaining identification, various documents, signatures, legal compliance consents and...


  • Tulsa, Oklahoma, United States Saint Francis Health System Full time

    Job Summary:This role is responsible for providing exceptional patient service and administrative support in the Gastroenterology department. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong understanding of healthcare delivery and billing processes.Key Responsibilities:Maintain accurate and up-to-date...


  • Tulsa, Oklahoma, United States Walmart Full time

    At Walmart, we're looking for a Customer Service Representative to join our team. As a Front End Service Associate, you'll be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers. Your role will involve processing returns and refunds, handling financial transactions, and answering...


  • Tulsa, Oklahoma, United States Trulite Glass and Aluminum Solutions Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Trulite Glass and Aluminum Solutions. As a Customer Service Representative, you will be responsible for providing top-tier customer service support in a manufacturing environment.Key Responsibilities:Receive and respond to customer inquiries regarding...


  • Tulsa, Oklahoma, United States OU Health Full time

    Job Title: Sr. Patient Account Rep-Main Infusion Center-WFHJob Summary: We are seeking a highly skilled and detail-oriented Sr. Patient Account Representative to join our team at OU Health. As a key member of our revenue cycle team, you will be responsible for managing patient accounts, resolving billing and collection issues, and ensuring accurate and...